June 15, 2021
Our “Humans of Lazada” series takes a look at the professional and personal lives of the more than 8,000 people who work at Lazada. Click here for more stories from this series.
“When I started my journey with Lazada in 2015, working in logistics, I never thought that there would come a time when my job would be not only a lifeline for my family and me but also for the many people homebound due to the pandemic. One of the key lessons my parents taught me and my siblings growing up is to always be of service to others, and now I understand why. Knowing that customers are getting their essentials delivered to them safely and keeping my team safe and healthy provides me with a satisfaction that no money could buy.
This feeling helps me through the daily challenges that we face as frontliners. There have been times when I’ve been anxious about going home to my family after a long day’s work, fearful that I might unknowingly spread the virus in my household. There have also been other challenges during lockdown, like getting to work without public transportation (the answer is bicycles!), keeping everybody working in the warehouses safe and connecting with our families when we are apart. During the early months of the lockdown last year, our team members and I stayed at the warehouse facilities to minimize the risk of exposure to our families and communities as well as to ensure that we can still ‘get to’ work every day. Even though it was one of the hardest times, it was also the best of times. We talked and relaxed together as we prepped for the next work day ahead. We were always close as a team, but those dark days brought us even closer together. While many of us missed our own families, we were glad to have one another.
The pandemic is far from over, and I’m mindful that each day, many of these same challenges remain with us. But knowing that there are people on the same journey with you is what makes all the difference.”
This profile was compiled by Mina Cunanan from the Lazada PR team in the Philippines.